

Since being established over fifty years ago in Townsville, Ruswin has progressed from a business specializing in general Locksmithing through to being a provider of the most advanced integrated electronic and mechanical security systems. These products and systems have been developed and designed to meet basic security needs for a home or small business through to the most advanced security systems and solutions which are required by many of our small and large commercial and government clients.
Ruswin's retail stores are located in Townsville, Mount Isa, Rockhampton, Gladstone, Mackay and Emerald and provide clients with a wide variety of security products and solutions including padlocks, designer keys, key tags, personal alarms, door hardware and furniture.
At Ruswin, our vision remains steadfast. Our dedication in ensuring we provide our clients and community with a combination of the most advanced and cost-effective security solutions that protect their people, business and reputation is forefront of mind.
I wanted to place on record my thanks for the excellent service provided to us in changing the locks on our newly acquired home and installing new locks and door furniture. The service the company provided was timely and excellent in quality at a very reasonable price. I would be more than happy to recommend the company to others seeking similar work.
Highly recommended! They have gone above and beyond to help me out and I am grateful for the wonderful service I was provided. It's very stressful having car issues so it gave me a lot of relief knowing that they had my back and did everything they can to help me out even after office hours.
Needed a couple of keys cut the guy was very quick and super friendly. Would highly recommend them to anyone.
Where is Ruswin located?
Ruswin operates a chain of retail stores located in various cities including Townsville, Mount Isa, Rockhampton, Gladstone, Mackay, Cairns, and Emerald, offering a diverse range of security products and solutions such as padlocks, designer keys, key tags, personal alarms, door hardware, access control, CCTV surveillance systems, video management systems and more.
Additionally, Ruswin's scope of operation extends beyond national borders, as it caters to international clients across multiple countries, including Papua New Guinea, Indonesia, Fiji, and Singapore, by providing comprehensive security solutions.
What does Ruswin offer?
Ruswin specialises in delivering advanced Electronic and Mechanical Security System solutions that proficiently cater to all your security and technology-related needs.
The range of solutions we offer include:
Small scale properties to large Commercial Businesses. What can Ruswin do?
Ruswin can provide comprehensive security solutions for a range of clients, including residential and small business customers, as well as larger commercial entities. Our services include restricted key systems to manage property access, as well as electronic door locks that can be remotely activated via text message for added convenience. Additionally, we offer advanced CCTV surveillance systems and alarm systems to ensure constant surveillance and monitoring of your property, helping to keep it safe and secure at all times.
Ruswin holds the appropriate Security licenses as per the Queensland Government standards to be able to install, repair, service or maintain:
In addition to their core services, Ruswin is equipped to offer data cabling structures to businesses and commercial sites. With expertise in this area, Ruswin is well-positioned to provide tailored solutions that meet the unique needs of your organisation. Importantly, Ruswin has obtained the necessary endorsements and certifications to ensure that their work meets industry standards and regulations, giving you peace of mind that your infrastructure is reliable and compliant. Whether you're looking to upgrade your current system or install a new one, Ruswin can provide the expert support you need to get the job done right.
Do we cut keys?
Yes! We offer key cutting services. For optimal service, we recommend visiting our premises during our regular business hours. You may walk in to request this service or alternatively, you can contact us in advance to schedule an appointment.
Do you offer Emergency Service?
Our Locksmiths and Electronic security services are available 24 hours a day. We consider a situation an emergency if a customer deems it urgent and cannot wait until regular business hours to have it resolved.
In what situations can an Emergency Locksmith be of assistance?
Emergencies can happen unexpectedly, and some of the most common scenarios that we receive calls for include:
How do I get an Apprenticeship or job with Ruswin?
Ruswin is actively seeking to engage 2 – 4 new apprentices on an annual basis. We offer opportunities within the Locksmithing and Electronic Security trades, with the option of applying for a dual-trade position. Our company is equipped with a dedicated full-time training team and program, ensuring that your apprenticeship is nurtured at every stage of your TAFE course.
Should you be interested in job opportunities in other areas of Ruswin, such as customer service, administration, special keying, or management, please visit our employment page or our social media pages, where all relevant apprenticeship and job postings will be listed.
I have just been broken into, what is the correct steps to take to protect my home or business?
Firstly, it is recommended to ensure the safety of the premises by contacting the authorities and verifying that it is safe to enter. Once the situation has been reported to the police, the extent of the damage and the point of entry must be assessed.
To address any potential security issues and improve the safety of your property, we recommend contacting Ruswin, your local expert locksmith and electronic security technicians. Our team is dedicated to providing comprehensive solutions that will help you maintain control of your property.
Our services include emergency call-outs to rekey your home or replace damaged door furniture, as well as long-term solutions like implementing a restricted key system, electronic door handles, and safes within your home or business. We also provide expert sales technicians who can assess your property and identify potential vulnerabilities to help prevent future break-ins.
Additionally, we offer advanced security measures such as CCTV surveillance systems, alarm systems, access control, and perimeter safety solutions. Our systems can be connected to your mobile device, allowing you to monitor your property at all times, no matter where you are in the world.
Our goal is to provide our clients with the latest technology and advanced solutions that enable them to maintain control of their property, no matter the time of day or their location.